Shipping Costs and Information
Door-to-Door Delivery – Everything You Need to Know about shipping costs
Shipping costs, payment, and delivery basics
All orders are delivered by a courier.
Your shipping cost is shown at checkout.
It is charged to your credit card when you submit your order.
This happens before you complete the transaction.
Please note: shipping costs may vary by order details.
They may also vary by delivery location.
They may vary based on access requirements.
They may also vary by signature needs.
We aim to keep shipping clear and predictable.
We show delivery fees before you pay.
This helps you avoid unexpected costs.
To the extent permitted by law, once goods are handed to the courier, responsibility transfers to delivery.
We are not liable for loss or damage after that point.
This includes loss or damage to your order.
It also includes loss or damage to any person.
We recommend using an address where someone can sign.
Use business hours when possible.
This helps avoid missed deliveries.
It can also reduce delays.
If no one is home, the courier may leave goods securely.
This will be at the delivery address, where available.
If no secure location is available, the courier will leave a card.
The card includes contact details.
You can then arrange an alternative delivery time.
We regret that we cannot send orders to P.O. Boxes.
We also cannot send orders to post office lockers.
If you choose door-to-door delivery, you can pay online at checkout.
Accepted cards include Visa, Mastercard, and American Express.
You can also use PayPal, Afterpay, and ZipPay.
You may redeem a Beacon Lighting gift card directly.
For reference only, we do not offer private medical insurance as a payment method.
We will notify you by email after your order has shipped.
Estimated delivery time is 3-10 business days from shipment.
This estimate depends on courier timeframes.
It also depends on the delivery location.
Address access can affect timing.
Signature availability can also affect timing.
If you have not received your order by then, please contact us.
Our online sales support team can help check delivery status.
Email: zhonghai1603@gmail.com.
Before you submit your order, confirm your delivery details.
Check your address carefully.
Check your contact number.
Add access instructions if needed.
Accurate details help the courier deliver first try.
They can also reduce re-delivery timeframes.
If you need to change delivery timing, use the courier card details.
Arrange the best option as soon as you can.
When delivery is completed, inspect the parcel where possible.
If something appears incorrect, contact support.
Include your order details in the message.
We will guide you on the next steps.
We aim to make shipping clear, simple, and reliable.
That includes showing shipping costs at checkout before you pay.
It also includes clear delivery expectations after dispatch.
Thank you for reviewing this shipping information.