We offer several shipping options to fit different timelines and budgets:

• Standard Shipping (5-7 business days): $4.99 or FREE on orders over $50
• Express Shipping (2-3 business days): $9.99
• Overnight Shipping (1 business day): $19.99

Shipping costs are calculated at checkout based on your location and order size.

If you are comparing options, standard shipping is the most cost-friendly choice.

Delivery speed depends on your destination and the method you choose:

• Standard Shipping: 5-7 business days
• Express Shipping: 2-3 business days
• Overnight Shipping: 1 business day (order by 2 PM EST)

These timeframes are estimates and do not include processing time (1-2 business days).

During peak periods, carriers may experience minor delays.

Yes, we ship to over 50 countries worldwide.

International shipping times vary by destination and typically range from 10-21 business days.

Customs fees, taxes, or duties may apply and are the responsibility of the customer.

You can view the complete list of countries we ship to during checkout.

After your order ships, you will receive a confirmation email with a tracking number.

The email includes a link to track your package with the carrier.

You can also log into your account and check your order history at any time.

If tracking is not updating, please contact our customer service team for help.

We offer a 30-day return policy for items in their original condition.

Items must be unworn, undamaged, and have original tags attached.

To initiate a return, follow these steps:

1. Log into your account and go to Order History
2. Select the item(s) you wish to return
3. Print the prepaid return label
4. Package your items and drop off at any post office

Refunds are processed within 5-7 business days after we receive your return.

Keep your drop-off receipt until your return is complete.

Yes, we offer exchanges for a different size or color of the same item.

Exchanges are subject to availability.

To request an exchange:

1. Contact our customer service team with your order number and exchange request
2. We will guide you through the exchange process
3. Once we receive your returned item, we will ship the exchange

If the requested item is out of stock, we will issue a refund instead.

For health and safety reasons, the following items cannot be returned:

• Earrings (for pierced ears)
• Swimwear (if the hygiene seal is removed)
• Beauty products
• Personal care items
• Items marked as "Final Sale"

All other items are eligible for return within 30 days of delivery.

If you are unsure, contact us before sending anything back.

Each product includes specific care instructions on the tag.

In general, we recommend the following care routine:

• Machine wash cold with similar colors
• Use mild detergent
• Tumble dry low or hang to dry
• Iron on low heat if needed
• Do not bleach

Following the tag guidance helps maintain quality and longevity.

Yes, we are committed to ethical and sustainable practices.

We carefully select manufacturing partners to help ensure:

• Fair wages and safe working conditions
• Environmentally responsible production methods
• High-quality, durable materials
• Transparent supply chains

We regularly audit suppliers to maintain these standards.

We also look for ways to keep improving over time.

Yes, we offer complimentary gift wrapping during checkout.

You can add gift wrapping and include a personalized message.

Gift-wrapped orders include a gift receipt without the price.

This makes gifting simple and stress-free.