We offer several shipping options to meet your needs:

• Standard Shipping (5-7 business days): $4.99 or FREE on orders over $50
• Express Shipping (2-3 business days): $9.99
• Overnight Shipping (1 business day): $19.99

Shipping costs are calculated at checkout based on your location and order size.

Shipping times vary depending on your location and the shipping method selected:

• Standard Shipping: 5-7 business days
• Express Shipping: 2-3 business days
• Overnight Shipping: 1 business day (order by 2 PM EST)

Please note that these times are estimates and do not include processing time (1-2 business days).

Yes, we ship to over 50 countries worldwide. International shipping times vary by destination but typically range from 10-21 business days. Additional customs fees, taxes, or duties may apply and are the responsibility of the customer.

You can view the complete list of countries we ship to during checkout.

Once your order has shipped, you will receive a confirmation email with a tracking number and link to track your package. You can also track your order by logging into your account on our website and viewing your order history.

If you're having trouble tracking your package, please contact our customer service team for assistance.

We offer a 30-day return policy for all items in their original condition. Items must be unworn, undamaged, and with original tags attached.

To initiate a return:

1. Log into your account and go to Order History
2. Select the item(s) you wish to return
3. Print the prepaid return label
4. Package your items and drop off at any post office

Refunds will be processed within 5-7 business days after we receive your return.

Yes, we offer exchanges for a different size or color of the same item, subject to availability. To request an exchange:

1. Contact our customer service team with your order number and exchange request
2. We will guide you through the exchange process
3. Once we receive your returned item, we will ship the exchange

If the item you want to exchange for is out of stock, we will issue a refund instead.

For health and safety reasons, the following items cannot be returned:

• Earrings (for pierced ears)
• Swimwear (if the hygiene seal is removed)
• Beauty products
• Personal care items
• Items marked as "Final Sale"

All other items are eligible for return within 30 days of delivery.

Each product comes with specific care instructions on the tag. In general, we recommend:

• Machine wash cold with similar colors
• Use mild detergent
• Tumble dry low or hang to dry
• Iron on low heat if needed
• Do not bleach

Following these care instructions will help maintain the quality and longevity of your items.

Yes, we are committed to ethical and sustainable practices. We carefully select our manufacturing partners to ensure:

• Fair wages and safe working conditions
• Environmentally responsible production methods
• High-quality, durable materials
• Transparent supply chains

We regularly audit our suppliers to maintain these standards and continuously improve our practices.

Yes, we offer complimentary gift wrapping during the checkout process. You can select the gift wrapping option and include a personalized message for the recipient.

Gift-wrapped orders also include a gift receipt that does not display the price, making it perfect for presents.